Michigan Message Center Wins ATSI Award Of Excellence.

Michigan Message Center has been honored with the exclusive 2010 ATSI Award of Excellence for the fourteenth consecutive year. The award is presented annually by the Association of TeleServices International (ATSI), the industry's trade association for providers of telecommunications and call center services including telephone answering services. Michigan Message Center was presented with the award at ATSI's 2010 Annual Convention held in San Diago, CA.

Independent judges are contracted by ATSI to evaluate message services throughout the United States over a six-month period. The criterion for scoring includes courtesy, response time, accuracy and overall service to their clients. If the company scores 80% or better in ALL categories, they are presented with the coveted Award of Excellence. “Earning the Award of Excellence for fourteen consecutive years and scoring in the top 10 shows the commitment and dedication of Michigan Message Center toward achieving Service Excellence in their business”, states ATSI Past-President Larry Goldenberg.

The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across the United States offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing, and internet service providers. Now an eleven-time winner Michigan Message Center has earned the Diamond Award for fourteen years of excellent service. This distinctive award is only held by one other business in the nation. ATSI extends its congratulations to the staff of Michigan Message Center on their proven quality of service to their clients.

Michigan Message Center offers that latest in Online Scheduling & Appointment Taking

You can schedule your on-call staff through our website. It's simple easy and accurate.

We can do appoinment scheduling through an online calendar we share with you and your staff. You schedule, we schedule. It's powerful.

We can enhance your website with an embedded icon to allow visitors to connect directly to one of our agents via internet instant messaging. It'll add new meaning to your e-commerce business.

Michigan Message Center installs the latest hardware and software platform

Michigan Message Center has invested in tomorrow’s technology today. More and more people are utilizing sophisticated website design. Now Michigan Message Center can enhance your site by providing instant messaging. Find out more.